Arrancando un Softphone Cisco Ip Communicator

A la hora de meter en servicio un nuevo Softphone Cisco Ip Communicator es muy probable que queramos reiniciarlo para que adquiera la nueva configuración que hemos puesto en nuestro CME del router.

Para ello, simplemente tenemos que reiniciar el teléfono bien físicamente (cerrando y abriendo el programa dado que es un softphone) o a través de comandos desde el mismo router:


CM#conf term

Enter configuration commands, one per line. End with CNTL/Z.

CM(config)#eph
CM(config)#ephone 2
CM(config-ephone)#reset
reseting 000C.29DA.AEFA

Para comprobar que el teléfono vuelve a intentar comunicarse con el router deberíamos apreciar estos mensajes mediante la activación del debug  “debug ephone detail”


CM#debug ephone detail
This may severely impact system performance. Continue? [confirm]
EPHONE detail debugging is enabled (detail, state, registration, video, error)
CM#

Aquí la salida en pantalla de los primeros mensajes que recibimos en el CME procedentes del Cisco IP Phone Communicator


CM#
*Mar 1 04:49:55.046: New Skinny socket accepted [2] (1 active)
*Mar 1 04:49:55.046: sin_family 2, sin_port 1149, in_addr 192.168.222.51
*Mar 1 04:49:55.046: skinny_add_socket 2 192.168.222.51 1149
CM#

Cisco Ip Communicator desde un Windows XP
Cisco Ip Communicator desde un Windows XP

Las configuraciones del teléfono vienen dadas procedentes de la configuración que hemos puesto en el mismo router, donde tenemos habilitado el servicio de telefonía (comando de “telephony-service”).

Si lo que queremos es revisar el proceso de registro con el CME, podemos ser más específicos a la hora de habilitar el nivel de depurado en los logs. Esto lo haremos a través del comando “debug ephone register”.

CM#debug ephone regis
CM#debug ephone register
EPHONE registration debugging is enabled
CM#

A continuación los mensajes que nos devuelve el depurado con respecto al registro del cliente VoIP:


CM(config-ephone)#
*Mar 1 05:05:59.814: ephone-2[2]:UnregisterMessage after Reset/Restart sent
*Mar 1 05:05:59.818: ephone-2[2][SEP000C29DAAEFA]:Phone Unregistered on socket [2] SEP000C29DAAEFA
*Mar 1 05:05:59.822: ephone-2[2]:UnregisterAck sent on socket [2] (0/0/40)
*Mar 1 05:05:59.822: %IPPHONE-6-UNREGISTER_NORMAL: ephone-2:SEP000C29DAAEFA IP:192.168.222.51 Socket:2 DeviceType:Phone has unregistered normally.
CM(config-ephone)#
*Mar 1 05:06:00.278: ephone-2[2][SEP000C29DAAEFA]:DisAssociate: Closed socket 2 for unregistered phone
CM(config-ephone)#
*Mar 1 05:06:18.262: New Skinny socket accepted [2] (0 active)
*Mar 1 05:06:18.262: sin_family 2, sin_port 1187, in_addr 192.168.222.51
*Mar 1 05:06:18.262: skinny_add_socket 2 192.168.222.51 1187
CM(config-ephone)#
*Mar 1 05:06:28.306: ephone-(2)[1] StationRegisterMessage (0/0/40) from 192.168.222.51
*Mar 1 05:06:28.310: ephone-(2)[1] Register StationIdentifier DeviceName SEP000C29DAAEFA
*Mar 1 05:06:28.310: ephone-(2)[1] StationIdentifier Instance 0 deviceType 30016
*Mar 1 05:06:28.310: ephone-2[-1]:stationIpAddr 192.168.222.51
*Mar 1 05:06:28.310: ephone-2[-1][SEP000C29DAAEFA]:maxStreams 5
*Mar 1 05:06:28.310: ephone-2[-1][SEP000C29DAAEFA]:From Phone raw protocol Ver 0x85720014
*Mar 1 05:06:28.314: ephone-2[-1][SEP000C29DAAEFA]:protocol Ver 0x85720014
*Mar 1 05:06:28.314: ephone-2[-1][SEP000C29DAAEFA]:phone-size 5480 dn-size 688
*Mar 1 05:06:28.314: ephone-(2) Allow any Skinny Server IP address 192.168.222.254
*Mar 1 05:06:28.314: ephone-2[-1][SEP000C29DAAEFA]:Found entry 1 for 000C29DAAEFA
*Mar 1 05:06:28.314: ephone-2[-1][SEP000C29DAAEFA]:socket change -1 to 1
*Mar 1 05:06:28.318: ephone-2[-1][SEP000C29DAAEFA]:FAILED: CLOSED old socket -1
*Mar 1 05:06:28.318: ephone-2[1][SEP000C29DAAEFA]:phone SEP000C29DAAEFA re-associate OK on socket [1]
*Mar 1 05:06:28.318: %IPPHONE-6-REGISTER: ephone-2:SEP000C29DAAEFA IP:192.168.222.51 Socket:1 DeviceType:Phone has registered.
*Mar 1 05:06:28.318: Phone 1 socket 1
*Mar 1 05:06:28.322: Skinny Local IP address = 192.168.222.254 on port 2000

*Mar 1 05:06:28.322: Skinny Phone IP address = 192.168.222.51 1187
*Mar 1 05:06:28.322: ephone-2[1][SEP000C29DAAEFA]:Signal protocol ver 8 to phone with ver 20
*Mar 1 05:06:28.322: ephone-2[1][SEP000C29DAAEFA]:Date Format M/D/Y
*Mar 1 05:06:28.326: ephone-2[1]:RegisterAck sent to sockettype ephone socket 1: keepalive period 30 use sccp-version 8
*Mar 1 05:06:28.326: ephone-2[1]:CapabilitiesReq sent
*Mar 1 05:06:28.378: ephone-2[1][SEP000C29DAAEFA]:Skinny IP port 3500 set for socket [1]
*Mar 1 05:06:28.378: ephone-2[1]:ButtonTemplateReqMessage
*Mar 1 05:06:28.378: ephone-2[1]:ButtonTemplateReqMessage waiting for Caps
*Mar 1 05:06:28.382: ephone-2[1]:StationSoftKeyTemplateReqMessage
*Mar 1 05:06:28.382: ephone-2[1]:StationSoftKeyTemplateResMessage
*Mar 1 05:06:28.382: ephone-2[1]:StationSoftKeySetReqMessage
*Mar 1 05:06:28.382: ephone-2[1]:StationSoftKeySetResMessage
*Mar 1 05:06:28.386: ephone-2[1]:StationConfigStatReqMessage
*Mar 1 05:06:28.386: ephone-2[1][SEP000C29DAAEFA]:StationConfigStatMessage sent for device SEP000C29DAAEFA
*Mar 1 05:06:28.386: ephone-2[1]:MediaPathEventMessage
*Mar 1 05:06:28.390: ephone-2[1]:MediaPathEventMessage
*Mar 1 05:06:28.390: ephone-2[1]:CapabilitiesRes received
*Mar 1 05:06:28.390: ephone-2[1][SEP000C29DAAEFA]:Caps list 11
Unrecognized Media Type 89 1 ms
G711Ulaw64k 60 ms
G711Alaw64k 60 ms
Unrecognized Media Type 86 60 ms
G722_56k 20 ms
G722_64k 20 ms
G729 60 ms
G729AnnexA 60 ms
G729AnnexB 60 ms
G729AnnexAwAnnexB 60 ms
Unrecognized Media Type 257 1 ms

*Mar 1 05:06:28.398: ephone-2[1]:Process pending button template
*Mar 1 05:06:28.398: ephone-2[1]:ButtonTemplateReqMessage
*Mar 1 05:06:28.398: ephone-2[1][SEP000C29DAAEFA]:StationButtonTemplateReqMessage set max presentation to 6
*Mar 1 05:06:28.402: ephone-2[1]:CheckAutoReg
*Mar 1 05:06:28.402: ephone-2[1]:AutoReg is disabled
*Mar 1 05:06:28.402: ephone-2[1][SEP000C29DAAEFA]:Setting 8 lines 0 speed-dials on phone (max_line 8)
*Mar 1 05:06:28.402: ephone-2[1][SEP000C29DAAEFA]:First Speed Dial Button location is 0 (0)
*Mar 1 05:06:28.402: ephone-2[1][SEP000C29DAAEFA]:Configured 0 speed dial buttons
*Mar 1 05:06:28.406: ephone-2[1]:ButtonTemplate lines=8 speed=0 buttons=8 offset=0
*Mar 1 05:06:28.518: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 1
*Mar 1 05:06:28.518: ephone-2[1]:StationLineStatReqMessage ephone line 1 DN 2 = 1112 desc = Cisco Ip Comm Alberto Fernandez label = Alberto Fernandez
*Mar 1 05:06:28.522: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (1 of 8)
*Mar 1 05:06:28.546: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 1 from ephone
*Mar 1 05:06:28.550: Skinny StationForwardStatMessage line 1 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.550: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.550: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 2
*Mar 1 05:06:28.554: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 2 Invalid DN -1
*Mar 1 05:06:28.554: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (2 of 8)
*Mar 1 05:06:28.554: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 2 from ephone
*Mar 1 05:06:28.554: Skinny StationForwardStatMessage line 2 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.558: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.558: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 3
*Mar 1 05:06:28.558: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 3 Invalid DN -1
*Mar 1 05:06:28.558: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (3 of 8)
*Mar 1 05:06:28.562: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 3 from ephone
*Mar 1 05:06:28.562: Skinny StationForwardStatMessage line 3 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.562: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.562: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 4
*Mar 1 05:06:28.566: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 4 Invalid DN -1
*Mar 1 05:06:28.566: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (4 of 8)
*Mar 1 05:06:28.566: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 4 from ephone
*Mar 1 05:06:28.566: Skinny StationForwardStatMessage line 4 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.570: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.570: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 5
*Mar 1 05:06:28.570: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 5 Invalid DN -1
*Mar 1 05:06:28.570: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (5 of 8)
*Mar 1 05:06:28.574: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 5 from ephone
*Mar 1 05:06:28.574: Skinny StationForwardStatMessage line 5 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.574: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.578: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 6
*Mar 1 05:06:28.578: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 6 Invalid DN -1
*Mar 1 05:06:28.578: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (6 of 8)
*Mar 1 05:06:28.578: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 6 from ephone
*Mar 1 05:06:28.582: Skinny StationForwardStatMessage line 6 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.582: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.602: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 7
*Mar 1 05:06:28.602: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 7 Invalid DN -1
*Mar 1 05:06:28.602: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (7 of 8)
*Mar 1 05:06:28.626: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 7 from ephone
*Mar 1 05:06:28.626: Skinny StationForwardStatMessage line 7 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.626: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.646: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 8
*Mar 1 05:06:28.646: ephone-2[1][SEP000C29DAAEFA]:StationLineStatReqMessage from ephone line 8 Invalid DN -1
*Mar 1 05:06:28.646: ephone-2[1][SEP000C29DAAEFA]:StationLineStatResMessage sent to ephone (8 of 8)
*Mar 1 05:06:28.646: ephone-2[1]:SkinnyCompleteRegistration
*Mar 1 05:06:28.670: ephone-2[1][SEP000C29DAAEFA]:StationForwardStatReqMessage line 8 from ephone
*Mar 1 05:06:28.670: Skinny StationForwardStatMessage line 8 sent on ephone socket [1] for ephone-2
*Mar 1 05:06:28.670: activeForward 0 AllActive 0 BusyActive 0 NoAnswerActive 0
*Mar 1 05:06:28.670: ephone-2[1][SEP000C29DAAEFA]:Skinny Available Lines 8 set for socket [1]
*Mar 1 05:06:28.670: ephone-2[1]:Already done SkinnyCompleteRegistration

Con esto nos podemos hacer una idea de qué proceso sería el correcto en un registro de un softphone de Cisco.

 

 

Arrancando un Softphone Cisco Ip Communicator
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